I. Introduction

I.I This Privacy Policy defines the terms in which the processing of personal data that are made available by users will take place, in the context of the use of the website (hereinafter referred to as the ”website”) and/or the subscription to the newsletter, as well as informs about the use of cookies and the security measures adopted.

I.II The website is entitled and operated by IBERTELCO-ELECTRÓNICA, LDA. (hereinafter referred to as ”IBERTELCO”), with registration number and legal person 503 805 270, with Registered office at Rua Alfredo da Silva, Edifício Stern, número 8-A, 3.º G, Quinta Grande, parish of Alfragide, municipality of Amadora.

I.III When providing personal data, in the context of the use of the website or in the subscription of the IBERTELCO newsletter, the User is subject to this Privacy Policy and the respective terms & conditions of use.

II. Responsible for the processing of the information collected

IBERTELCO is responsible for the processing of personal data transmitted to it by its users, and may be contacted in this regard through the following contacts


Edifício STERN, Rua Alfredo da Silva nº8A – 3ºG
Quinta Grande – Alfragide
2610-016 Amadora, Portugal

Phone: +351 214 724 010
General email:
Trade information and inquiries:

III. Data collected, use and purposes of its processing

III.I Can be Considered as personal data any information concerning a natural person, which allow them to identify it, either directly or indirectly, in particular by reference to an identifier such as, for example, your name, an identification number, location data, identifiers by electronic means or to one or more factors specific to the physical identity, physiological, genetic, mental, economic, cultural or social standing of that natural person.

III.II That means if a treatment is an operation or set of operations which is performed on personal data or on sets of personal data, by automated or non-automated, such as collection, recording, organization, structuring, conservation, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or any other form of making available, comparison or interconnection, limitation, erasure or destruction.

III.III In the context of the services provided and the goods provided by IBERTELCO, IBERTELCO may collect and process the following categories of personal data for the purposes indicated below:

a) User and Contract Management:

Personal data of the User collected when the same contacts or contracts for the first time IBERTELCO, and the above personal data may be updated, added and/or corrected at a later time. The processing of personal data included in the management of users and contracts is intended to ensure compliance with IBERTELCO’s administrative, accounting and tax management obligations, as well as the execution of contracts concluded between IBERTELCO and the User. As a result, failure to provide the necessary personal data may limit or prevent the fulfillment of these obligations, as well as the appropriate execution of contracts concluded.

b) Commercial use:

Some data collected (namely the name and contact details) may be used for the purposes of sending commercial and direct marketing communications, which will be sent by IBERTELCO. The use of the User’s personal data for this purpose will depend on the User’s prior consent. The User may, at any time, oppose the processing of data for these purposes, and should not grant their consent or, if it has already been granted, withdraw consent by clicking on the “unsubscribe from this list” option available at the end of the main page of the website, on the left side, and at the end of all communications sent by IBERTELCO.

IV. Newsletter subscription

IV.I By subscribing IBERTELCO newsletter the User declare that he has read and understood the information that was transmitted to us by accepting the terms of this Privacy Policy, as well as that, expressly, freely and fully, that is, the IBERTELCO processes the User’s personal data provided at the time of the aforesaid subscription, and will send all the information related to their products and services to you.

IV.II The User may, at any time, cancel his/her subscription to the IBERTELCO newsletter by clicking on the “unsubscribe from this list” option available at the bottom of the main page of the website, on the left side, and at the end of all communications sent by IBERTELCO.

V. Communication of personal data collected to third parties

The personal data collected by IBERTELCO may be transmitted to public and private entities necessary to ensure compliance with legal or contractual obligations imposed on IBERTELCO.

VI. Cookies

VI.I Cookies are small text files stored on the computer by the websites that are visited, constituting automatic procedures for collecting information regarding the preferences determined by a User during his visit to a particular website. Whenever the User re-accesses the website in question, these files are automatically activated so that the website is configured with the preferences recorded in previous visits, allowing faster and more efficient navigation and eliminating the need to repeatedly enter the same information.

VI.II IBERTELCO uses cookies on the website in order to provide the User with a better browsing experience, simplifying and making more efficient the presentation of the different contents of the website.

VI.III The most browser programs automatically accept cookies and the User can accept, delete or reject them, through the settings of each browser. The User can configure his navigation program in order to prevent the creation of cookies, navigation on the website remains possible, although the User experience is negatively affected.

VI.IV The information collected and/or stored by the cookies used by IBERTELCO is used only to improve the experience of using the website .

VII. Storage Term

The personal data processed by IBERTELCO as part of the management of users and contracts will be kept as long as the contractual relationship between IBERTELCO and the User is maintained, and subsequently for the legally imposed period of time.
The personal data processed by IBERTELCO on the basis of the consent granted by the User will be kept as long as the consent has not been withdrawn.

VIII. Rights of the holders of personal data

VIII.I Right of access: The User has the right to obtain from IBERTELCO confirmation that the personal data concerning him or her are or are not being processed and, if this is the case, the right to access his or her personal data and the information relating thereto;

VIII.II Right of rectification: The User has the right to obtain, without justified delay, from IBERTELCO the rectification of inaccurate personal data concerning him. Taking into account the purpose of the processing, the User may request that incomplete personal data be completed, including by means of an additional statement;

VIII.III Right to erasure of data: The User has the right to obtain from IBERTELCO the erasure of his personal data, without undue delay, and it has the obligation to erase the personal data, when one of the following reasons applies:

a) The personal data are no longer necessary for the purpose for which it was collected or processed;
b) The User withdraws the consent on which the processing of the data is based and there is no other legal basis for such processing;
c) The User objects to the processing and there are no prevailing legitimate interests justifying the processing;
d) Personal data have been processed unlawfully;
e) The data must be deleted in order to comply with a legal obligation under European Union or member state law to which the controller is subject;
f) The personal data were collected in the context of the information society’s service offering.

VIII.IV Right to limitation of treatment: The User has the right to obtain from IBERTELCO the limitation of treatment, if one of the following situations applies:

a) The User disputes the accuracy of the personal data, for a period that allows IBERTELCO to verify its accuracy;
b) The processing is unlawful and the User opposes the erasure of personal data and requests, in return, the limitation of its use;
C) IBERTELCO no longer needs the personal data for processing purposes, but such data is required by the User for the purposes of declaring, exercising or defending a right in a judicial proceeding;
d) If the User has objected to the processing, until it is verified that the legitimate reasons of IBERTELCO prevail over those of the User.

VIII.V Right to object to processing: The User has the right to object to processing if it is not lawful, legitimate or justifiable.

VIII.VI Right of data portability: The User has the right to receive the personal data concerning him or her and that he or she has provided to IBERTELCO, in a structured, commonly used and machine-readable format, and the right to transmit such data to another controller without IBERTELCO being able to prevent him or her from doing so, if:

a) The processing is based on consent given or a contract;
b) The processing is carried out by automated means.
By exercising their right to data portability, the User has the right to have personal data transmitted directly between the controllers, where technically possible.

VIII.VII. Right to present a complain with a supervisory authority: the User has the right to lodge a complaint with the National Data Protection Commission, if any of the above rights is violated or the processing is carried out in an unlawful, illegitimate, unjustifiable or non-transparent manner.

IX. Confidentiality and security

IX.I. IBERTELCO, as data controller, undertakes to make the best efforts to ensure the privacy of the data collected and/or transmitted, adopting the security measures imposed by law with regard to data processing, resorting to security technologies and procedures designed to protect the data collected against unauthorized access, use, damage or disclosure.

IX.II. Access to the data collected is limited to IBERTELCO employees.

IX.III. Without prejudice to the provisions of the previous paragraph, IBERTELCO may transfer personal data of the User:

a) To third parties, pursuant to this Privacy Policy, in order to enable them to perform the functions of providing products and services to you;
b) Public and private entities, for the fulfillment of legal or contractual obligations to which IBERTELCO is subject.

IX.IV. Nevertheless the efforts referred to in point IX.I, IBERTELCO warns you that the data collected on the website may, at the time of collection thereof, circulate on the network without security conditions, running the risk of being seen and used by unauthorized third parties.

X. Content and services linked through the website

X.I. The website may include technical linking devices( links), directories and, even, search tools that allow the User to access external websites, pages or internet portals of the responsibility of third parties.

X.II. This Privacy Policy refers exclusively to the use of the service provided by IBERTELCO and the website, does not apply to any data processing that occurs through other websites, for which the service provided by IBERTELCO is entirely unrelated.

XI. Applicable law and jurisdiction

XI.I This Privacy Policy is governed in all its aspects by Portuguese and European legislation applicable, in particular, by the General Regulation on Data Protection (Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016).

XI.II In case of dispute regarding the interpretation, integration and execution of this Privacy Policy, the User agrees to submit to the exclusive jurisdiction of the Portuguese courts.

This Privacy Policy will be effective from May 25, 2018.